GDPR

Controller for data processing is:
Silvex 925 s.r.o.
Zvěřinova 3457/4
130 00, Prague 3
Email: info@silver-stories.de

We are pleased about your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the request, the amount of data transferred, and the requesting provider (access data) and documents the request. These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer according to Art. 6 para. 1 sentence 1 lit. f GDPR.

Hosting
The services for hosting and displaying the website are partly provided by our service providers within the framework of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA. An adequacy decision of the European Commission is available for the USA as a basis for data transfer to a third country, provided that the respective service provider is certified. Until the certification of our service providers, the data transfer will continue to be based on this basis: Standard Contractual Clauses of the European Commission.

2. Data processing for contract execution and contact

2.1 Data processing for contract execution
For the purpose of contract execution (including inquiries and processing of any existing warranty and performance claims as well as any statutory update obligations) according to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us within the framework of your order. Mandatory fields are marked as such because we need the data in these cases for contract execution, and we cannot send the order without their information. Which data are collected can be seen from the respective input forms. Further information on data processing, in particular on data transfer to our service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete execution of the contract, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods according to Art. 6 para. 1 sentence 1 lit. c GDPR unless you have expressly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this policy.

2.2 Customer account
If you have given your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account as well as for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After the deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this policy.

2.3 Contact
In the context of customer communication, we collect personal data to process your inquiries according to Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when you contact us (e.g., via contact form or email). Mandatory fields are marked as such because we need the data in these cases to process your contact. Which data are collected can be seen from the respective input forms. After complete processing of your inquiry, your data will be deleted unless you have expressly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this policy.

3. Data processing for the purpose of shipping processing

To fulfill the contract according to Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the commissioned shipping service provider, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent during or after your order, we will pass on your email address and telephone number to the selected shipping service provider based on this consent according to Art. 6 para. 1 sentence 1 lit. a GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination. The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this policy.

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7, 36286 Neuenstein, Germany
United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1, 41460 Neuss, Germany
Hermes Germany GmbH
Essener Straße 89, 22419 Hamburg, Germany
DHL Paket GmbH
Sträßchensweg 10, 53113 Bonn, Germany
DPD Deutschland GmbH
Wailandtstraße 1, 63741 Aschaffenburg, Germany

4. Data processing for payment processing

In our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction handling
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who act as processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or through a technical integration in the order process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes
If applicable, we provide our service providers with additional data that they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing of disputed payments, support of accounting). This serves to protect our legitimate interests in fraud prevention or efficient payment management according to Art. 6 para. 1 sentence 1 lit. f GDPR.

5. Advertising via email

5.1 Email newsletter with registration
If you sign up for our newsletter, we will use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this policy.

5.2 Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

6. Cookies and other technologies

General information
To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

Protection of privacy for end devices
When using our online offer, we use technologies that are absolutely necessary to provide the explicitly desired telemedia service. The storage of information on your end device or the access to information already stored on your end device does not require consent.